We all know that it is important to invest in our home. This also means learning how to provide proper care and maintenance whenever our house requires occasional repairs. These include fixture and plumbing services. It is wise to carefully look for the best local plumber around, and just not settle for less. If you are eyeing any particular plumber, be sure to go through this checklist just before hiring him.
Do your research on the plumbing company
The first thing you have to do is check out the company’s background. Have they been established for a long time? Do they have loyal customers? Check to see if they have references, and ask around to find out their services and work ethics.
Do they have repeat clients? Do they provide professional and quality service? Look for a plumber that has an established reputation among customers.
Find out what kind of plumbing repairs they cater to
Does the plumbing company service only residential plumbing repairs? Or can they also provide commercial plumbing services?
Are they well equipped?
Do they have over a number of service vans that have GPS systems? These actual systems can guarantee a faster response time and precise billing. Is their service team highly experienced in working with residential and commercial clients?
Do they offer certain discounts?
Plumbing repair itself can be costly, that is why is it best to take advantage of any discounts they could offer. It is best to go with the company that could offer the best deals – quality plumbing services with a 10% off labor discount coupon. If you are a senior citizen having problems with your faucet, look for a plumber that would give you a senior citizen discount.
Are they licensed, safe and neat?
Not everyone could be a plumber. Aside from making sure they are not a fly-by-night company, you should be certain that they have licensed and insured technicians. Technicians should arrive in company vans and uniforms. Safety is another vital factor, and you wouldn’t want your plumber to do more harm that good, right? They should leave their work area neat and clean because no one has the time to clean up after their mess.
Ask them for a free estimate
Do not just ask any plumber to come over and do some immediate repairs. Inquire and investigate. Ask for a free estimate. You do not want to get caught off guard and it is better to be prepared and to make the right decision, than to be hasty and regret it in the end.
Do they have independent contractors?
Independent contractors working for other plumbing companies would mean higher rates. Choose a family owned plumbing business that has been operational for quite some time.
Do they provide good customer service?
The quality of a plumber’s service cannot only be measured by how fast he could fix a leaking faucet or how state of the art his equipment is. Everything begins with good customer service. They should be able to cater to any customer’s call for service, deal with professionals who are efficient, trustworthy, and reliable. They should also provide their customers with high-quality service at competitive prices.
With this checklist, it may become more challenging for you to find the suitable plumbing company.